Frequently asked questions

Through Who Do You Process Payments?

All payments are process through PayPal Services a full 128 bit encryption processing service. You do not have to have an account with PayPal to have your purchase processed through our website shopping cart.

What is your Privacy Policy?

We have a complete and detailed Privacy Policy that is fully explained on our Privacy Policy Page. Here is a direct link to the full explaination.

Do You Have A Return/Refund Policy?

Our policy on refunds and returns is fully explained on our Shipping & Returns Page.

How Do You Warranty Your New Wave Therapy Light Products?

We have a full explaination as to our warranty that is applied to both our light devices and our Celtic Meadow products on our Shipping and Returns Page. The information is detailed under the heading of Returns and Exchange Policy.