Our shipping policy on New Wave Therapy and Celtic Meadow products is a very simple one; we ship all items through USPS (United States Postal Service) Priority Mail Service. We have found this to be the most effective for both the purchaser and our company.
RETURN & EXCHANGE POLICY
"Inviting Change Rather Than Forcing It"
Thank you for purchasing our products offered on the New Wave Therapy website.
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement with 14 calendar days of your purchase.
After the 14-day period, you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product in the first two weeks after their purchase to ensure that it fits their needs.
If you have any additional questions or would like to request a refund, feel free to contact us through the CONTACT page on our website.
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